Thank you for shopping with us! We value your satisfaction and strive to provide a seamless shopping experience. Please read our Return and Refund Policy carefully before making a purchase.
1. No Exchange Policy
Please note that we do not offer any exchanges on any of our products. We encourage you to review product details, size charts, and descriptions carefully before placing your order.
2. Returns Eligibility
You may request a return if:
-
The item received is damaged, defective, or incorrect.
-
The return request is made within 48 hours of receiving your order.
-
The item is unused, in its original packaging, and with all tags intact.
Returns that do not meet these criteria may not be accepted.
3. How to Initiate a Return
To initiate a return, please follow these steps:
-
Email us at support@woomaniya.in with your order number and reason for return.
-
Include clear photos and a video showing the issue if the item is damaged, defective, or incorrect.
-
Once approved, we’ll provide return instructions.
4. Return Shipping
-
Customers are responsible for return shipping costs unless the item is defective or we sent the wrong product.
-
Please use a trackable shipping method; we are not responsible for items lost in return transit.
5. Refund Process
-
Once your return is received and inspected, we’ll notify you of the refund approval status.
-
If approved, your refund will be processed to your original payment method within 5–10 business days.
-
Shipping charges (if any) are non-refundable.